OUR RETURN POLICY

📦 Cyber Dynamic Technologies Return PolicyEffective Return Period:

You may return eligible items within 7 days of the purchase or delivery date.—

✅ Eligible Returns

We accept returns only if:

The item is defective, damaged, or not as described.

The item is unused, in its original packaging, and includes all accessories.

A proof of purchase (receipt or order number) is presented.—

❌ Non-Returnable ItemsItems returned after 7 days.

Used or physically damaged items caused by misuse.

Software licenses, opened printer cartridges, or special order items.—

🔄 Return Process

1. Contact us via WhatsApp or phone within 7 days:📞 0394760459 / 0742689706📧sales@cyberdynamictech.com.

We’ll review and approve your return request.

3. Once approved, return the item to our Kumi office or via agreed courier.

4. Upon inspection, you may receive:A replacement,A repair, or A refund (processed within 3–5 working days).–

-ℹ️ Notes:Delivery fees are non-refundable unless the error was on our side.

For refunds via mobile money, ensure your registered name matches the invoice.

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